Telecommunications

Faculty of Economics, Communication and IT Customer-support Service - The Role in Telecom-Customer Relationships A Qualitative Study of Telecom Sector Muhammad Ghazanfar Ali & Khalid Hashmi Spring 2012 schooling of championship Administration Master Thesis Supervisor: Inger Roos  quotation We would like to pay Special thank to all those mickle who actually inspire and help us to complete this thesis We would like to give special give give give thank to our supervisor professor Inger Roos who rightfully help and encourage us to complete our thesis on time and we truly unprecedented her approval and suggestion throughout this thesis. Her quick response had been provided and permitted us to gathered data on time and we would not be capable to complete this thesis quickly and efficiently without her support. We atomic number 18 also very thankful to TeliaSonera Mr. Thomas Clarqvist Karlstad and Cathrine Jonsson, Sales jitney for all Telia Shops, who give us their valuable time, support and allowed us to conduct our audience with them and provided us a data that really help us in this thesis. We really appreciate and thanks to Karlstad University Students, who supported as well as share their experiences during discourse and collected the rich data which really help us in this thesis.

Our deepest gratitude goes to our family specially our be cacoethesd parents for their greatest support and cognise throughout our studies and we must say that completion of this thesis was get without their prayers and support. Finally we thanks to Karlstad University by providing us this opportunity and spine up us by suc! h a homely melody during our studies. _________________________ Muhammad Ghazanfar Ali _________________ Khalid Hashmi i Abstract From the past few old age in Sweden telecommunicationmunication phone line has been altered. Earlier when telecom industry was dominant in the merchandise but nowadays it is transformed in to more private-enterprise(a) market with further competitors and provides...If you demand to get a total essay, order it on our website: OrderCustomPaper.com

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